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Gift Certificates
NOTE: Please also check our policy page and our imprint page for answers to your questions. If you can't find the information that you are looking for, please fill in our feedback form.
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You have several options to order from Thieme:
- Place a Web Order with Thieme through
our online
catalog
Please note: When ordering on the Thieme
website, all information is protected and remains
confidential through our secure server.
In appreciation of our customers, Thieme is offering a special 10% website discount* and free shipping**. This offer is for a limited time only - so order now! This discount is available online only and cannot be combined with any other special offer. These discounts will be indicated on the invoice accompanying your order.
*10% discount is only applicable for books, videos, DVDs and CD-ROMs in the Americas only.
**Free shipping is applicable to USA orders only.
The website discount applies to orders placed by individual customers only; the discount cannot be combined with trade discounts.
- Send an e-mail to our Customer Service
Representatives at customerservice@thieme.com
- Fax your order to +1-212-947-0108
- Call our toll free number +1-800-782-3488
(U.S. only)
or call +1-212-760-0888 (9-5:30 EST daily)
- Contact your local bookstore
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| You have several options to find out what you are looking for:
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| If the product is in stock, US residents can expect delivery within approximately 10 to 12 business days. |
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- Orders within the continental United States are shipped via UPS Ground Delivery.
- Orders to Alaska, Hawaii, and Puerto Rico are shipped via UPS Blue (2-3 day delivery)
- Orders to Canada, Mexico, and South America are shipped via Air Parcel Post
We do not ship to P.O. Boxes. Please provide a physical address for shipping.
If you have an APO or FPO address, please contact customer service directly to place your order: 1-212-760-0888 or 1-800-782-3488.
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- Send an email to customerservice@thieme.com
- Call our toll free number +1-800-782-3488 (U.S. only)
or call +1-212-760-0888 (9-5:30 EST daily)
- Fax your question to +1-212-947-0108
- Mail to:
Thieme
Attn. Customer Service
333 Seventh Avenue
New York, NY 10001
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- Send an email to customerservice@thieme.com
- Call our toll free number +1-800-782-3488 (U.S. only)
or call +1-212-760-0888 (9-5:30 EST daily)
- Fax your request to +1-212-947-0108
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| If it's a current title in print, you can place a backorder and we will deliver your book as soon as possible. |
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Send an e-mail to webteam@thieme.com
Fax your request to: +1-212-947-0108
Call our toll free number +1-800-782-3488 (U.S. only)
or call +1-212-760-0888 (9-5:30 EST daily)
Plese include the following information:
- What SID number showed up: 13 digit number, starting with SID in the URL field when you
visited thieme.com?
- Date and approximate time the error occured and country you logged in from?
- What book(s) did you place in the shopping cart?
- What was the page called, the error occured?
- What computer and operating system/browser do you use.
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| Thieme offers great deals on journals with big discounts for new subscribers. Go to the Journal Specials page to take a look at low introductory prices - subscribe today!
You can also subscribe to a journal by:
- Subscribe online by choosing one of our journals and completing the online form
Please note: When ordering on the Thieme web site, all information is protected and remains confidential through our secure server.
- Send an e-mail to our Customer Service Representatives at
customerservice@thieme.com
- Fax your order to +1-212-947-0108
- Call our toll free number +1-800-782-3488 (U.S. only)
or call +1-212-760-0888 (9-5:30 EST daily)
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| Please allow 6-8 weeks for receipt of the first issue of any journal/periodical you subscribe to from Thieme.
For all Thieme journal subscriptions, the price for shipping and handling is included.
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| We will be very glad to meet you again as our subscriber.
- Send an email to: customerservice@thieme.com
- Call our toll free number +1-800-782-3488 (U.S. only)
or call +1-212-760-0888 (9-5:30 EST daily)
- Fax your order to +1-212-947-0108
- Mail to:
Thieme
Attn. Customer Service
333 Seventh Avenue
New York, NY 10001
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- Send an email to customerservice@thieme.com
- Call our toll free number +1-800-782-3488 (U.S. only)
or call +1-212-760-0888 (9-5:30 EST daily)
- Fax your question to +1-212-947-0108
- Mail to:
Thieme
Attn. Customer Service
333 Seventh Avenue
New York, NY 10001
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| If you want to notify us about your address change, please contact our Customer Service Representatives:
- Send an email to: customerservice@thieme.com
- Call our toll free number +1-800-782-3488 (U.S. only)
or call +1-212-760-0888 (9-5:30 EST daily)
- Fax your change to +1-212-947-0108
- Mail to:
Thieme
Attn. Customer Service
333 Seventh Avenue
New York, NY 10001
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| Photocopies of Thieme journal articles are available for $20 each (under 100 copies).
Reprints of Thieme journal articles can be ordered in any quantity over 100.
Simply fill out the reprint quotation request form or send an email inquiry to journals@thieme.com. Include the journal title and article citation and your full name and contact information. Also include your shipping address and billing address. |
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| Please contact our Customer Service Representatives:
- Call our toll free number +1-800-782-3488 (U.S. only)
or call +1-212-760-0888 (9-5:30 EST daily)
- Fax your order to +1-212-947-0108
- Send an e-mail to our Customer Service Representatives at
customerservice@thieme.com
Include the journal title and your full name and contact information. Also include your shipping address and billing address. |
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Considering a subscription to a journal? Check it out for FREE!
Register to access a free online sample issue of the journal of your choice. There is no further obligation, and your access to this issue will not expire, so you may read at your convenience.
To access a free online sample issue, register now
at www.thieme-connect.com/ejournals.
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| Please contact our Customer Service Representatives:
- Call our toll free number +1-800-782-3488 (U.S. only)
or call +1-212-760-0888 (9-5:30 EST daily)
- Fax your order to +1-212-947-0108
- Send an e-mail to our Customer Service Representatives at
customerservice@thieme.com
- Mail to:
Thieme
Attn. Customer Service
333 Seventh Avenue
New York, NY 10001
All claims for missing journals are
- shipped via U.S. mail or airfreight will be serviced if notified within 3 months of the cover date.
- shipped internationally by surface delivery will be serviced if notified within 6 months of the cover date.
All claims not received within these two time frames cannot be honored.
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| Examination Copies |
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To request a free examination
copy for possible course adoption, send the following
information on your institution's letterhead or
e-mail: examcopy@thieme.com
Include the following:
Name
Title
Institution
Name of class
Number of students
Decision date
Course materials currently used
Mailing address
Mail or fax to:
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Americas
Thieme
Att: Marketing Department
333 Seventh Avenue
New York, NY 10001
U.S.A.
+1 (212) 947-1112 (fax) |
Rest of World
Thieme Publishing Group
International Sales and Marketing
Mr. Alastair Paul
P.O. Box 30 11 20
70451 Stuttgart
Germany
+ 49-711-8931-410 (fax)
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| Payment |
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THIEME PUBLISHERS NEW YORK
333 Seventh Avenue
New York, NY 10001
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For orders within the continental United States: Add $7.50 for the first book or CD-ROM and $1.00 for each additional book or CD-ROM to your total order.
For orders from Alaska, Hawaii, and Puerto Rico: The same shipping costs as above apply and your order may be subject to additional charges.
For orders from Canada: A flat rate of $19.00 will be applied to your order
For orders from Mexico and South America: Shipping charges are based on the following scale
| Total Order | | Shipping Charge |
| $1.00-$50.00 | | $20.00 |
| $50.01-$100.00 | | $25.00 |
| $100.01-$200.00 | | $35.00 |
| Over $200.00 | | $50.00 |
Express shipping is available at an additional fee, contact customer service for details.
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In the Americas, shipping and handling is included in the price of your subscription. There are no additional charges.
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- Books and electronic products
Please use your credit card (VisaCard, Mastercard or American Express) to make purchases on our web site. An invoice will be shipped with the product. All orders will be charged in US dollars for North, Central and South America.
- Journals
If your order is being shipped to North, Central or South America, you may choose between two payment options:
You may use your credit card (VisaCard, Mastercard or American Express) or you may choose our "Bill me" option. An invoice will be shipped with the product that should be returned with payment. All orders will be charged in US dollars for North, Central and South America. For more information, please check our subscription policies page.
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| Thieme collects the Sales Tax in NY and PA for books and CD-ROMs. For journals Sales Tax is applicable in PA only. |
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| Returns |
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| We truly hope that you are always completely satisfied with the product you purchased. If you purchase a product directly from Thieme which doesn't satisfy your expectations, you will benefit from our No-Risk-Ordering Policy:
All Thieme books, CD-ROMs and videocassettes are fully refundable within 30 days (US only).
- Visit our general policy page or
- Call our toll free number +1-800-782-3488 (U.S. only)
or call +1-212-760-0888 for any questions. (9-5:30 EST daily)
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| - MAPLE PRESS DISTRIBUTION CENTER
- 60 Grumbacher Road
- I-83 Industrial Park
- York, Pennsylvania 17402
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| Visit our general policy page. |
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| Contact |
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| - THIEME PUBLISHERS NEW YORK
- 333 Seventh Avenue
- New York, NY 10001
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| - Toll free number +1-800-782-3488 (US only)
- Regular phone number +1-212-760-0888
- Fax number (orders only) +1-212-947-0108
- Fax number (general) +1-212-947-1112
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- Send an email to customerservice@thieme.com
- Call our toll free number +1-800-782-3488 (U.S. only)
or call +1-212-760-0888 (9-5:30 EST daily)
- Send fax to: +1-212-947-0108
- Mail to:
Thieme
Attn. Customer Service
333 Seventh Avenue
New York, NY 10001
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| Thieme attends or is represented at hundreds of professional meetings each year in the United States and internationally. Please visit the Thieme exhibit schedule for further information. |
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| Our office hours are from Monday to Friday, 9-5:30 EST daily. Feel free to call, mail, fax or email us any time during the day. |
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| No, we don't have a warehouse or bookstore in New York but individual customers can stop by and buy a book if we have it in the office. Please check with the customer service in advance. |
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| Discounts |
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Thieme is offering a special 10% website discount* and free shipping**. It's time limited - so order now! This discount is available online only and cannot be combined with any other special offer. These discounts will be indicated on the invoice accompanying your order.
*10% discount is only applicable for books, videos, DVDs and CD-ROMs in the Americas only.
**Free shipping is not applicable to international orders.
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| Electronic Journals |
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| Yes, you can! For individuals the online access to Thieme-connect is included in each print subscription to a Thieme journal. Institutional users of Thieme-connect are required to purchase a site license and sign a license agreement to gain access to the full text of Thieme's e-journals.
In Thieme-connect you can search in all journals of the Thieme Group, view the tables of contents of all journals, access all article abstracts, define complex queries and save them for later use, compile and save your personal list of journals.
Thieme-connect makes it possible to find what you are really looking for - effectively and without delay.
For more details go to Thieme-connect online.
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| In Thieme-connect you can search in all journals of the Thieme Group, view the tables of contents of all journals, access all article abstracts, define complex queries and safe them for later use, compile and save your personal list of journals. Thieme-connect makes it possible to find what you are really looking for - effectively and without delay.
For individuals the online access to Thieme-connect is included in each print subscription to a Thieme journal. Institutional users of Thieme-connect are required to purchase a site license and sign a license agreement to gain access to the full text of Thieme's e-journals.
For more details go to Thieme-connect online. |
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| The charge depends on whether you are an individual or institutional subscriber. For individual subscribers, click here;
for institutional access, click here. |
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| Author's Info and Permissions Guidelines |
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| Please check our Instructions for authors page on each journal page.
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| Gift Certificates |
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| Gift Certificates are Now Available for Thieme Products!
You can redeem Thieme Gift Certificates by phone +1-800-782-3488, or by presenting them to Thieme at a meeting exhibit booth. (Certificates are not redeemable through third parties, e.g. bookstores and sales representatives).
For more information and to purchase a gift certificate,
please call +1-800-782-3488.
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