Welcome to Thieme’s online Customer Service Center. To help us process your query as quickly as possible, please select from the list of issues on the menu.
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Book
E-Book
Journal
Online resources/E-products
Folders
Book/E-Book
Online Resources/E-products
Feedback or incorrect content
Missing invoice/new invoice:
Online resource/E-product
Question about payment types
PDF-Invoice
Update:
Update address
Update bank details
Update account details:
Username
Email address
Password
Delete data
Missing delivery:
Wrong product delivered:
Product is damaged:
Query about delivery/shipping:
Returns:
Questions about returns
Technical Support:
I have forgotten my username or password
I have forgotten my e-mail address for login
Technical support – Apps
Technical support - E-books
Technical support – E-journals
Technical support – online products/E-products
Change account details:
Email adress
Upload Certificates
Cancel a book order
Cancel a journal subscription
Cancel an online platform license