Online Customer Service Center

Technichal checklist for organizations

Version 1.2, 12/05/2024

All that your IT department should know for using Thieme's digital products.

Whitlisting

Please ensure the below domains are whitelisted if necessary for access from within your organization! 

Domains

  • *.thieme.de
  • *.thieme.com
  • https://www.thieme-connect.de
  • https://www.thieme-connect.com
  • https://s20.video-stream-hosting.de (Port 443) / Videostreaming
  • http://62.113.221.3 (Port: 8080) / Videostreaming
  • rtmp://62.113.221.3 (Port: 1935, 80) / Videostreaming
  • blitzvideoserver.de
  • streamlock.net
  • https://www.awmf.org / Arbeitsgemeinschaft der Wissenschaftlichen Medizinischen Fachgesellschaften e. V.
  • https://youtube.com / Youtube
  • https://cdn.cookielaw.org / Cookie Consent
  • https://static.site24x7rum.com / Tracking
  • https://www.gstatic.com / Tracking
  • https://www.googletagmanager.com / Tracking
  • https://www.google-analytics.com / Tracking
  • https://analytics.google.com / Tracking
  • https://pagespeed-mod.com / Tracking
  • https://addonsrv.net / Tracking
  • https://stats.g.doubleclick.net / Tracking
  • *.mouseflow.com / Tracking


Please note that these IP addresses may change. We recommend whitelisting domains instead of IP addresses. 

IP-Adresses

  • 208.107.240
  • 208.107.241
  • 113.99.139

Authentication

To use Thieme's digital products, authentication is necessary. Several types of authentication are available: 

  • Authentication via fixed IP addresses (Institutional Access)
  • Authentication via Shibboleth/OpenAthens (Institutional Access)
  • Authentication via Society Link (Institutional Access)
  • Authentication via Username/password (Personal / Remote Access)

Client Requirements

  • A current internet browser (Chrome, Mozilla Firefox, Edge, Opera, Safari, etc.).
  • JavaScript must be enabled in the browser.
  • The browser must accept cookies.
  • Adobe Acrobat Reader or a suitable browser plugin is required to open PDF documents (print view, form sheets, etc.).
  • A browser with HTML5 support must be installed on the client for video playback.

Proxy Services

IP Check

On the following page, you can check with which IP you are recognized at Thieme: 

authentication.thieme.de/realms/master/taal/diagnostics/ip